Introducing eService for the Alarm 5.0 Office Management System
Imagine being able to wirelessly send service tickets to your technicians out in the field. Similar to a printed service ticket, eService tickets contain complete information pertaining to each service order including directions to site, description of work to be performed, past service history, equipment installed list, zone list, contact information and more. All of this information is sent to your technicians handheld device instantly via their email service. Compatible with ALL handheld devices that accept email such as PalmPilot, Windows CE PDA's, Blackberry RIM devices, notebook computers, and all wireless modems. eService is designed to fit the format of handheld systems.

eService Tickets Are Received Within Minutes!
eService automatically tracks each technician assigned to your service jobs, and sends an eService Ticket to the email address of each technician assigned to the job. You may also elect to send only the main technician an eService Ticket. Your technicians will receive the eService Ticket within minutes of sending it out. You have the option of sending an eService Ticket immediately upon scheduling the service job, or in a batch mode for all service jobs scheduled for a particular day or date range. You can even send eService tickets out to your technicians the evening before and they will have the tickets waiting for them in their email inbox.

Integrates Into Alarm 5.0 and Service Express 5.0 For Seamless Operation
eService is a new product by Z-Micro Technologies, Inc. that extends the capabilities of your Alarm 5.0 Office Management Software. Once installed, it adds the eService functionality to Alarm 5.0 so all eService features are accessed from within Alarm 5.0. Sending an eService Ticket is as easy as clicking on the eService button found on each service ticket. You may also setup default settings and technician email addresses from within Alarm 5.0.