Service Express 7 SQL Office Management

From the moment you start Service Express 7 SQL, you will be working faster and more efficiently than ever before! The elegant graphical interface of our popular Service Express Office Management system makes the job of managing your customer accounts a snap.

Through the integration of billing, service management, purchase orders, support call tracking, inventory control, and much more; Service Express 7 SQL creates a tightly integrated, multi-user CRM (Customer Resource Management) system that will improve the performance of virtually every member of your organization.

Service Express 7 SQL is the 'twin-sister' product to the Alarm 7 SQL. If your company performs security-related services such as security installations, monitoring, repair etc. then Alarm 7 SQL is for you. If your service organization does not provide any type of security-related services, than Service Express 7 SQL is for you. The main difference between the two is the ommission of security-related functions and terminologies from Service Express 7 SQL. Otherwise, they offer the same functionality and both integrate with our range of additional modules such as Pursuit 7, TouchBase Pro, Multicom, ClientWeb, Service Board, etc.

Service Express 7 SQL centers upon a user-friendly and intutive interface, which adapts to your company's needs for both the present and into the future.


Take a Video Tour of Service Express 7 SQL New Features
(Highspeed Connection Recommended)

Service Express 7 SQL Benefits

• Designed Specifically To Address The Billing & Servicing Requirements
  Of the Service Professional

• eInvoice feature allows you to e-mail recurring invoices to customers
  directly, cutting down your mailing costs and saving time.

• Open Multiple Screens Simultaneously

  With Service Express's multi-thread feature, you can use the taskbar to open
  several accounts or sections at one time and switch between them
  instantly. No longer do you need to waste time exiting out of one section
  of a program to go into another.

• Multiple Sort Views

  Our sort tab control feature lets you change the sort of many displayed
  lists by simply pressing the tab icon.

• Attractive Reports & Invoices

  Why settle for plain reports and invoices? With Service Express, we utilize
  windows built-in true type fonts for professional-looking reports and
  invoices in black and white OR color. You can even FAX your invoices,
  service tickets, or any correspondence through your faxboard with one
  simple mouse click!

• Fast Performance
  
  With SQL database technology, Service Express processes information
  quickly
  
  
• Simple Customer Account Lookups Including Invoice And Service
  Histories

• Comprehensive Unlimited Recurring Invoicing Performed Effortlessly

• Increase Service Revenue With Service Express's 50 Year Appointment
  Calendar & Recurring Service Reminders

• Network-Ready For Improved Staff Productivity

• Used By Thousands Of Service Professionals Nationwide
  

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System Requirements

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Features

Customer Information

• Easy access to customer's information
• User-Definable Fields
• Invoice And Payment History Lookup
• Credit History Lookup
• Secondary Account (Reference Account) Sort
• Service History Lookup
  
• Additional Customer Information Tracking Including:
  • Unlimited Contact List
  • Detailed Equipment Installed / Items Sold List
  • Recurring Service Reminders
  • Conversations Log
  • Correspondences Log
• Unlimited Recurring Charges Per Account (Recurring Charges May Be Billed On Different Or Same Billing Cycles)
• Account Lookups By:
  • Account Name (Partial Or Full Name Search)
  • Primary Account Number
  • Secondary Account Number
  • Unlimited Additional Account Numbers
  • Contact Name
  • Email Address
  • Zip Code
  • City
  • Telephone Number
  • Invoice Number
  • Purchase Order Number
  • Master Account Number (For Master Account/Sub-Account Linked Accounts)
  • Street Address (Partial Or Full Address Search)
  • 30 Additional Lookup Conditionals Available In Mail Merge/Inquiry Section
• Notepad Section
• Document Images List For Viewing Customer-Related
• GoogleMaps integration for client location mapping and directions
• Unlimited account numbers can be referenced per account
• Unlimited contract tracking capabilities (expiration date, type, amount, etc.)
• User-Definable Phone Labels per phone number (ie: Premise, Home, Work, etc.)
• Outlook Integration to export customer contacts, rolodex, vendors to Outlook (Outlook is used by many mobile devices to synchronize contact information)

Service Management:

• 50 Year Appointment Calendar
• Recurring Service Reminders Automatically Scheduled On Appointment Calendar
• Service Reminders 'Extension' Feature to Extend Expiring Reminders to a New Future Date
• Print Appointment Schedule By Date Range/Technician/Geographic Area/Type Of Service/etc.
• Multiple Date Range Per Job Supported For Long Term Service Scheduling
• Sort Appointments By Technician, Type Of Service, Time Of Day
• View Technician's Schedules In Bar Graph Format
• Printed Service Tickets Include:
  • Equipment Installed List Including Date Of Installation, Warranty Period, Location Of Installation
  • Service Description Requested And Performed Areas
  • Service Contract Status (Expired, Active, Expiration Date, Type Of Contract)
  • Expanded Service Notes Page Option For Large Descriptions Of Service Work Performed
• Invoice Directly From Service Ticket Area
• Copy Service Date along with Service Performed Text to Invoice
• Technician Time Cards / Scheduling
• Current Dispatch Status - By Technician
• Automatic "Closed" Date Default on Closing Service Tickets
• Parts Repaired List (Integrates With Inventory Tracking)
• Service Reminder Letters And Postcards In Mail Merge Area
• Outlook integration to export appointment calendar to Outlook calendar
• Create service and/or monitoring contracts and attach to any service or installation ticket including merge capabilities to personalize contract upon printing/emailing.

• eInvoice - Send Recurring Invoices to Customer's E-Mail Inbox
• Individual And Batch Printing
• Review/Modify Invoices AFTER Print (This feature may be turned off in Service administration area)
• Invoice Detail History Remains On File Indefinitely (Archive/Purge Function Will Be Supported)
• Both Plain Paper And Preprinted Invoice Forms Supported (Color Inkjet Printing Also Supported)
• Post Payments Directly From Invoice Screen Or From Post Payment Section
• Credits And Write-offs Automatically Calculated During Payment Posting
• Copy feature to copy existing invoice to another account
• Create service and/or monitoring contracts and attach to any printed invoice including merge capabilities to personalize contract.
• Detailed item descriptions (including font typeface, size, color and other attributes definable by end-user)
• Unlimited price levels per item in inventory
• Hide cost fields based upon user Service profile

• Unlimited recurring charges per customer
• Includes Past Due Items On Invoice
  (No need to run individual statements unless desired)
• Prints Billing Period Date Range On Invoice
• Long Description Lines Supported
• Sort Invoices By Name, Account Number Of Zip Code (for bulk mailing)
• Prorating Supported
• Multi-Account (Dealer) Billing Supported - Allows Multiple Accounts To Be Billed To A Master Account

• Unlimited Detail Lines Per Invoice
• Inventory Tracking Integration Including:
  • Stock Adjustment
  • Reorder Level Reminder
  • Multiple Stock Locations
  • Kit Assemblies (Bill-Of-Materials) Supported
• Large Service Text Areas Supported
• Detail Lines May Be Listed In Any Order And May Be Rearranged After Invoice Creation
• Taxable/Nontaxable Flag For Each Detail Item Printing Of Multiple Pages Per Invoice Supported
• Previous Payments May Be Included On Printed Invoice To Show Deposits And Current Balance
• Copy Existing Invoice to New Invoice

• Receive inventory easily with one button
• Convert an invoice into a purchase order and a purchase order into an invoice
• Calculates cost averaging automatically based upon purchases
  

• Multiple Stock Locations Supported (For Multiple Warehouses / Trucks)
• Reorder Level Trigger
• Transfer Inventory Between Locations
• Received Inventory Tracking
• Unlimited Items Allowed
• Supports Bar Code Readers
• Allow Part to be copied to a new part in Inventory
• Import Manufacturer Catalog Files into Inventory (requires Manufacturer catalog file to be Excel compatble)
• Kit Assemblies (Bill-Of-Materials) Identifies Components Sold As Part Of A Master Item
• Document Images List Per Item Allows Display Of Graphic Files Pertaining To Each Part (Picture Of Item, Spec Sheets, Diagram, etc. - BMP, GIF, PCX graphic file formats supported)
• Unlimited Price Levels per Item
• Unlimited Vendor Tracking and Vendor Item# per Item
• Complete Item Purchase History Review Within Item Screen
• Cost Averaging Supported

• Customer List (Many sorts/selections)
• Service Ticket History
• Recurring Billing Statistics Report Showing Number of Invoices/Statements Produced and Total Amount of Each for That Billing Period
• Upcoming Credit Card Charges Report
• Inventory Reports Including:
  • Reorder Report
  • Sales History (Both Detail And Summary Versions)
  • Current Stock Status (Main Location And Additional Locations)
• Equipment Installed Report
• Equipment Repaired/Replaced Report
• Financial Reports:
  • Cash Receipts Report
  • Invoice History (Revenue) Report
  • Outstanding Balance Report
  • Aging Report
  • Sales Analysis Report
  • Sales Tax Report
  • Monthly Revenue Breakdown Projection
  • Credit Report
• Rolodex Cards
• Mailing Labels

• Extensive Password Protection Security Administration With Multiple Security Levels
• Security Administration Profile 'Copy' Feature for Easy User Profile Setup
• User-Definable Font Selection For Main Program Screens
• Toolbox Sidebar Allows Users To Easily Access Often-Used Menu Selections
• Automatic Maintenance Release Update Notifications and Easy Downloads
• Personalized Interface - Open windows automatically at startup
• Archive /Purge for Faster Billing
• Security restrictions on all reports
• Extensive Mail Merge Area/Customer Inquiry Capabilities
• User Activity Log
• Integrates With The Following Software Packages:
  • Quicken Accounting Software
  • QuickBooks And QuickBooks Pro Accounting Software
• Special Clipboard Function For Customer Name/Address
• Insertion Into Other Windows-Based Programs
• Open Multiple Screens Of Program At One Time
• Resizable Windows
• Uses Windows Printer Drivers Including Fax Drivers And Color Printers
• Help Desk Log For Aiding Your Staff In Answering Your Customer Technicial Questions
• Rolodex Section Stores Names, Address And Phone Number Of Associates, Vendors, etc.

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Pricing

Service Express 7 SQL Office Management Software is sold by a combination of account license limits and number of seats (workstations) you require for networking. Our unique 'pay as you grow' pricing makes Service Express affordable to all by just paying the difference in retail price to increase your account level, and additional seats may always be purchased at a later time. We accept VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER or Check By Fax.

Call Us Today! 1-877-864-5010.