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 Web
Based Seminar
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Web Based Seminar
How Our Web Seminars Work
Call Z-Micro Technologies today for
pricing and to schedule your web based training. 1-877-864-5010.
During the web seminar, you will see our training
screen appear on your monitor. he web seminar utilizes
'application sharing' which basically means as we
go through the Alarm software, you will see on your
screen, the same Alarm software that we are running
on our computers at Z-Micro Technologies. No one will
have any access to your Alarm software or data. The
web seminar will only display our version of the software
to all attendees.
Each registration allows one computer
and one phone call from your company to join in our
web seminar; however you are free to have a number
of employees gather around a computer and attend (a
speakerphone works best if you have multiple attendees).
TOP
Our web seminars are divided
into 4 separate 2-hour segments
Installation
& Setup |
The proper
setup of the Alarm software is essential for
gaining the most benefit for your company. This
segment reviews all setup procedures, defaults,
customizable areas, financial codes, security
procedures, invoicing options, system popups,
special utilities, troubleshooting, special
tips, and much more. |
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Customer Management |
Learn all aspects of customer
searches and data entry, including a full review
of all the customer information fields, related
customer documents, and how this information
is utilized throughout the Alarm software. Also
covered are customer management reports, call
center tracking, import/export procedures and
the powerful Customer Inquiry/Mail Merge section
for improving your collections and marketing
capabilities. |
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Service Management |
Streamline your entire
service department with the proper understanding
of service features within Alarm. Topics covered
will include appointment scheduling, technician
scheduling, proper service ticket creation,
tracking all parts used/installed on a job,
recording billable/non-billable time, options
to invoice directly from a service ticket, automatic
labor rate calculations, service reports, and
other service-related topics. |
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Invoice Generation |
Review of all financial
aspects of Alarm, including proper recurring
invoice setup and generation, types of recurring
billing options, dealer billing, GL code tracking,
Product vs. Service invoices, financial reports,
payment posting, credit postings, inventory
tracking and advanced inventory features, purchase
orders, and much more. |
TOP
Web seminars are revolutionizing the
way companies receive training, and we are pleased
to offer this convenient method of software training
to our customers.
Call us today to setup your training seminar! 1-877-864-5010.
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